Our social media monitoring over last 6 months has consistently shown Android models as the most discussed brands. While Apple can at least draw on its huge presence in the Tablet market, it seems RIM is going back to its core focus of corporate customers London (PRWEB UK) 24 April 2012 Social media research specialist DigitalMR releases latest findings on what customers are saying about smartphones on the internet. DigitalMR analysed over 300,000 customer comments about smartphones across December 2011 to January 2012. Nearly two-thirds (65%) of these customer views are positive, compared with 35% negative. Android models are the most talked about smartphone brands. Samsung attracts the most mentions with a 34% market share of all positive comments and a 37% share of the smaller, negative comments group. Next placed is HTC with 22% positive mentions and 18% negative, followed by Motorola with 11% positive and 13% negative. Together, the three Android brands account for two thirds (67%) of all measured online customer comments regarding smartphones. Results are based on comments posted by consumers on the major smartphone brands: Apple, Motorola, Samsung, RIM (Blackberry), HTC, LG, Nokia, Sony Ericsson, Kyocera and HP across Sep-Oct 2011. Established smartphone models from Apple and RIM (Blackberry) only account for 11% and 8% of total customer comments …..
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